Claims

24/7 Claims Service

Quick response

Professional advice and assistance

What to do in the event of a loss:

Immediately report your loss to us or your Insurance Company. Call (904) 829-2201 or toll-free (800) 997-1961. We’re here 24 hours a day, 7 days a week.

Important emergency tips:

• Take precautions to avoid further damage to your property. If the damages require you to leave your home, secure your property, remove valuable items, and lock windows and doors.
• These same precautions should be taken if you must evacuate before a storm. When it’s safe to return, make emergency repairs and document them, your policy requires such repairs.
• Keep all receipts and take photographs of the damages—before and after emergency repairs—to submit with your claim. Do not make extensive repairs before the claim adjuster arrives or discard damaged furniture or other contents, as the adjuster will want to see them.
• Make a list of everything you would like to show the adjuster when he or she arrives.

THE HOUSE that TRUST BUILT