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Introduction At Herbie Wiles Insurance, we understand your concerns about privacy. Our Privacy Policy describes our use and protection of nonpublic personal information ("client information") and will help you understand how we treat the client information we obtain from you or other sources in the course of providing you with our insurance products and additional services. We do not share your personal information with any non-affiliated third parties for any purpose that is not specifically authorized by law unless we obtain your affirmative permission. Whether you're doing business with us through an agent, broker, or our Web site, we want you to know that Herbie Wiles Insurance respects your privacy and protects your information.
As a part of our normal operations we collect, and in some cases, disclose information about you. For example, if you request an insurance proposal, we will provide client information to one or more of our insurance companies. We encourage you to read the following Privacy Statement that contains information about Herbie Wiles Insurance policies regarding the collection, use, disclosure, and protection of your information. If you are not comfortable with any of the terms or policies described in this Statement, we encourage you to send confidential correspondence through the postal service. What information do we collect? We collect personally identifiable information in order to identify and register you as a Herbie Wiles Insurance client. In addition, we collect personal, financial and product information in order to provide you with services tailored to your particular needs. By learning about you, Herbie Wiles Insurance can deliver more relevant protection and product offerings and thus offer you better insurance services and options. The information we collect will vary depending upon the function or processes you select or request. Depending upon the function, product or process you select (for example, quote, request for proposal, email, purchase), you may be required to provide information such as:
Our Web site is for insurance and financial products and services and is not intended for children. We offer insurance and financial products and services and thus do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, we will destroy this information. What kind of client information do we have, and where did we get it? Much of the client information we collect comes directly from you. When submitting your application or request for insurance or other products and services we offer, or in requesting an insurance quote, you may give us information such as your name, address, and Social Security number. We also keep information about your transactions with us, our affiliates or others––for example, the types of products and services you purchase from us, premiums, policy account balances and payment history. We also may collect information from outside sources, including consumer reporting agencies and/or health care providers or reporting agencies such as the Medical Information Bureau (MIB). This information includes loss information reports, motor vehicle reports, credit reports, and medical information. Who collects this information? In order to better serve your particular needs, the information noted above is collected by Herbie Wiles Insurance, its agents, and other companies working on behalf of Herbie Wiles Insurance In addition to collecting information from you, you should also know that, depending on the nature of your transaction, we may collect information from outside sources, such as loss information reports, motor vehicle reports, and credit reports. For property insurance, we may send someone to inspect your property and verify information about the value and condition of your property. How is this information used? The information you submit to us via our on-line forms and email is used to provide you with the response or service you have requested. We may also use this information to contact you about our products and services. If you do not wish to receive these communications, you can write us, email us or simply reply to any email you receive from our employees informing us of your desire to be removed from our mailing lists. Who has access to this information? In order to better serve your particular needs, Herbie Wiles Insurance its employees, and certain companies working on Herbie Wiles Insurance behalf have access to this information, This information may also be disclosed to third parties without your consent if disclosure is necessary to comply with legal processes or to protect the rights, property, or personal safety of Herbie Wiles Insurance its users or the public. We may also provide limited information about you to third parties without your permission when necessary or appropriate to service an insurance policy we have issued (e.g. inquiries from lien holders or additional insureds listed on the policy) or to address claims submitted under a policy we have issued. In addition, we may, as permitted bylaw, provide information about you without your permission to certain persons or organizations, such as; your agent or broker; insurance support organizations; other insurance companies in order to perform their function in regard to an insurance transaction involving you (i.e. a claim); independent claim adjusters; businesses that conduct actuarial or research studies; regulatory and law enforcement authorities; or our affiliated companies, if any. What are your options regarding collection, use, and distribution of your information? Any information you submit to us via written applications, our Web site's on-line forms or email is done so on a voluntary basis. When you access our site in this manner, the collection, use, and distribution of your information will be handled according to the terms and policies outlined in this Privacy Statement, If you object to the collection, use, and distribution policies outlined in this Privacy Statement, we ask that you do not submit information. Links and Co-Branded Sites This Web site contains links to other sites. Herbie Wiles Insurance provides links to other sites as a convenience to persons who visit the Herbie Wiles Insurance web site. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information (some of which may, on an individual or aggregated basis, be shared with Herbie Wiles Insurance). Please be aware that Herbie Wiles Insurance is not responsible for the privacy practices of those sites, even though Herbie Wiles Insurance's name or logo may appear on those sites. We encourage you to be aware when you leave our site and to read the Privacy Statements of each and every Web site that you visit, as the privacy policy of those sites may differ from ours. Web Site Disclaimer: IMPORTANT NOTE: This Web site provides only a simplified description of overages and is not a statement of contract. Coverage may not apply in all states. For complete details of coverages, conditions, limits and losses not covered, be sure to read the policy, including all endorsements, or prospectus, if applicable. Coverage CANNOT be bound, amended, or altered by leaving a message on, or relying upon, information in this web site or through Email. If you have any questions about this statement, please contact us during normal business hours, Monday through Friday, 9 a.m. – 5 p.m. (EST). Herbie Wiles Insurance Attn: Privacy Officer 400 N. Ponce de Leon Blvd PO Box 3067 St. Augustine, FL 32084 privacy@herbiewiles.com (904) 829-2201 Local (800) 997-1961 Toll-free (904) 829-2020 Fax |
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