Herbie Wiles Insurance :: Testimonials

"After all the terrible hurricane seasons in Florida, several large carriers decided to drop homeowner’s coverage on selected customers in Florida. Trouble was, they selected us at random. I had homeowner’s coverage with the same company for 15 years and never filed a claim. Then they notified me that they planned to cancel my policy. I had heard that the people at Herbie Wiles Insurance took good care of their customers. So I called them. They told me something I didn’t know — people in Florida can’t buy homeowner’s coverage during a hurricane. So I had to act fast and get coverage before a storm came our way. Wiles helped me find the right policy and, even though my home hasn’t ever been through a hurricane, I’ll be covered if it happens in the future. They do take good care of their customers."

—Kim Sheets, homeowner
Orange Park, FL

"I’m a small business owner. When I went from three to five employees, I had to get Worker’s Comp coverage and it wasn’t easy. I shopped all around and everyone told me that my company was too high risk. Not because I’m in a high risk business but because my staff does highly specialized professional work that no one knows how to classify. We were a square peg in a round hole world; we just didn’t fit. Most of the insurance agents I consulted told me to join a PEO. They said that was my only hope. But Herbie Wiles worked until they found the right coverage for my business and my employees. They went more than an extra mile — a lot more.

Our company recently put all of our insurance out for bid. It wasn’t so much that we wanted to save money. I mean all agents pretty much sell the same policies. But we wanted to see if there were new ways to approach our insurance needs. None of the agents we asked to quote listened to what we asked for. All of them gave us quotes on all sorts of products that we didn’t even need. If only the rest of them had paid attention and asked the questions that Wiles’ representatives did. Maybe they would have gotten our business. But it went to Wiles. They know how to listen."

—Mary Harvey, small business owner
Jacksonville, FL