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Claim Information


24/7 Claims Service for professional advice and assistance

What to do in the event of a loss:

Immediately report your loss to us or your Insurance Company. Please see the list of companies and their contact information below:

AUTO

  • Auto-Owners: 1-888-252-4626
  • Auto-Owners Roadside Assistance: 1-888-869-2642
  • Progressive: 1-800-274-4499
  • Progressive Roadside Assitance: 1-888-776-2778
  • Safeco: 1-800-332-3226
  • Travelers: 1-800-252-4633

HOME

  • Frontline: 1-800-675-0145
  • Tower Hill: 1-800-342-3407
  • Security First: 1-877-581-4862
  • ASI: 1-866-274-5677

COMPANY CLAIM INFORMATION   
UPDATED: 10-4-16   

Company                                                                                             Phone Number 
 

Allstate

800-829-1934

American Collectors

800-360-2277

American Integrity Insurance Company

888-359-5515

American Reliable Insurance Company

800-245-1505


AmWins Group, Inc.  

904-996-0007 

Argus Fire & Casualty Insurance Company 

305-521-0400 
 
ASI Amer. Strategic/Assurance/Lloyds     
 
866-274-8765 
 
ASI Flood Claims or Rising Water    
 
866-511-0793 
 
Auto-Owners Insurance Company  
 
800-700-5177
 
Auto-Owners Insurance Company (direct # & email) 
 
850-216-3180  
 
Aviation Insurance Managers*      
 
800-827-4554 
 
Bankers Insurance Company 
 
800-765-9700 

Bass Underwriters*    
 
800-528-5386 
 
Burns & Wilcox  
 
888-258-9146

Capacity Insurance Company     
 
866-351-3062 
 
Citizens/Citizens Wind 
 
866-411-2742 
 
Clearwater Underwriters*     
 
800-741-4873 
 
Companion Property & Casualty Insurance Company     
 
800-845-2724 
 
F&D-Fidelity & Deposit Insurance Company   
 
800-987-3373
 
FFVA*         
 
800-226-0666 
 
Fidelity National P&C Insurance Company  
 
800-323-8841

Florida Family Insurance Company 
 
888-486-4663 
 
Florida Home Builders Insurance Agency*    
 
800-425-6244 
 
Florida Peninsula Insurance Company  
 
866-549-9672 
 
Florida Restaurant Insurance Company*    
 
800-695-0027  
 
Florida Select Insurance Company 
 
888-700-0101 
 
Foremost Insurance Company   
 
800-274-7865 

Frontline Insurance Company***     
 
800-675-0145 
 
Frontline Insurance Company - CAT
 
866-673-0623 
 
Gulfstream Property & Casualty Insurance Company  
 
866-485-3005
 
Hartford Steam Boiler Insurance  
 
800-472-5677 
 
Homewise Insurance Company 
 
866-496-1782 
 
Hull & Company*             
 
888-809-4855 
 
ICAT-International Catastrophie Insurance Company* 
 
866-789-4228 
 
International Special Risk    
 
813-814-1700
 
LIG*  
 
727-578-2800 
 
Maryland Casualty Insurance Company 

800-987-3373 
 
NFIP-National Flood Insurance Program 
 
800-759-8656 
 
North Pointe Insurance Company
 
877-878-2010 
 
People's Trust Insurance Co  
 
877-333-1230  

PBOA*   
 
800-226-0793 
 
Philadelphia Insurance Company   
 
800-765-9749 
 
Praetorian Specialty Insurance Company   
 
352-332-7999 
 
Program Underwriters       
 
800-432-8185 
 
Progressive Insurance Company--   
 
800-274-4499
 
Regency Insurance Company  
 
800-216-3711 
 
Royal Palm Insurance Company 
 
888-795-256 

Safe Harbor/Cabrillo Coastal  
 
866-482-5246 
 
Safeco/Montgomery      
 
800-332-3226
 
Schinnerer & Company* 
 
301-961-9800 
 
Scottsdale Insurance Company  
 
800-423-7675 
 
Security First Insurance Company  
 
877-581-4862 
 
Service Insurance Company    
 
800-780-8423 

Shelly Middlebrooks & 011eary*     
 
800-342-2498
 
Southern Fidelity Insurance Company         
 
866-722-4995 
 
Southern Oak Insurance Company  
 
877-900-2280 
 
Stillwater Insurance Group 
 
800-220-1351 
 
St Johns Insurance Company  
 
877-858-8920 
 
Sunshine State Insurance Company  
 
877-563-0150 
 
TAPCO* 
 
800-334-5579 
 
Thomco           
 
800-476-4940
 
Tower Hill Insurance Group** 
 
800-342-3407
 
Tower Hill Flood 
 
877-254-6819  
 
Travelers Flood    
 
800-505-0193 
 
Travelers Insurance Company
 
800-252-4633 
 
Universal Insurance Company of North America 
 
866-999-0898 
 
Universal Property & Casualty Insurance Company    
 
800-218-3206 
 
Wright Flood 
 
800-725-9472 
 
Zenith Insurance Company 
 
800-440-5020
 
Zurich Insurance Company
 
800-987-3373            
   
If your company is not listed, please contact Herbie Wiles Insurance to speak with an on-call agent. Call (904) 829-2201 or toll-free (800) 997-1961. We’re here 24 hours a day, 7 days a week.

Important emergency tips:

  • Take precautions to avoid further damage to your property. If the damages require you to leave your home, secure your property, remove valuable items, and lock windows and doors.
  • These same precautions should be taken if you must evacuate before a storm. When it’s safe to return, make emergency repairs and document them, your policy requires such repairs.
  • Keep all receipts and take photographs of the damages—before and after emergency repairs—to submit with your claim. Do not make extensive repairs before the claim adjuster arrives or discard damaged furniture or other contents, as the adjuster will want to see them.
  • Make a list of everything you would like to show the adjuster when he or she arrives.
DO NOT SIGN ANYTHING until you have spoken to your insurance adjuster. Be on the lookout for AOB's or Assignment of Benefits abuse, which occurs when unscrupulous vendors file inflated claims with insurance companies and then threaten to sue if the claim is not paid, is driving up the cost of property insurance premiums in Florida. If you have questions or concerns, contact your agent ASAP!

If you have experienced an auto accident, check out this great tool to sketch it out: http://draw.accidentsketch.com/
Fill out the form below or call us at 904.829.2201
  We are a leading provider in insurance and services in the insurance industry. Priding ourselves on providing the best customer experience possible while also giving you the lowest rates. We have relationships with dozens of insurance companies, allowing you to get the right price with the right service.

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  400 North Ponce de Leon Blvd | St Augustine, FL 32084 | Local: 904.829.2201 | Toll- Free: 1.800.997.1961 | Fax: 904.829.2020