Herbie Wiles Insurance is one of four agencies in the state of Florida to be recognized as part of an elite group of independent insurance agencies participating in the Independent Insurance Agents & Brokers of America (IIABA) “Best Practices” Study Group.
Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The selected “Best Practice” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.
“I’m very proud of our staff who were instrumental in receiving this recognition,” says Doug Wiles, Herbie Wiles president. “It demonstrates our commitment to provide the finest, most efficient service to our clients by using practices and procedures that are among the best in the insurance industry.”
More than 1,100 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 216 agencies qualified for the honor. To be chosen, the agency had to be among the 35-45 top-performing agencies based on outstanding customer retention, growth, stability and financial management.
The Best Practices Study was initiated by IIABA in 1993 as the foundation for efforts to improve agency performance. The annual survey and study of leading independent insurance agencies documents the business practices of the “best” agencies and urges others to adopt similar practices.
Herbie Wiles Insurance was founded in 1961 and offers a wide range of insurance products including life, health, family, car, property and business. The agency serves more than 8,000 families and businesses in Northeast Florida. Herbie Wiles is an example of leadership and compassion within the greater St. Augustine community. For more information on the services provided by Herbie Wiles Insurance, call 904-829-2201 or visit www.HerbieWiles.com.